Welcome to the VetConnex Individual Client Portal.
YOU MUST CURRENTLY BE IN THE U.S. TO USE THIS SERVICE
Channelers cannot send the Identity History Summary Report overseas. Any fingerprints submitted from overseas will not be processed and fingerprint cards will not be returned.
For those that have already submitted fingerprints (electronically or by mail)
If you received an email notice that your FBI report is ready for download, please login via the link on the top left of this page. Once you login, click the View Response link above, enter the PIN you received via email, and click View/Print Response button.
Please note, your PIN is only usable once, so ensure you are on a device where you can download your report immediately when accessing it. You must save your report within the next 30 days, after which, it will be automatically deleted from our systems. Due to FBI regulations, we are unable to hold your report after that time.
For those who need to submit fingerprint cards via mail
After completing your transaction, you MUST mail all documents to the following address:
VetConnex
501 Wilson Ln. Suite 1
Elkins, WV 26241
Make sure to include the following documents:
Fingerprint cards
Printed copy of your signed application
Copies of two (2) forms of identification (one of which must be government issued photo ID)
COPIES ONLY - Do not send original documents. They will not be returned.
Also ensure that all required captions on your fingerprint card are completed, including:
Full legal name
Place of birth
Current residential address
Social security number
Gender, Race, Height, and Weight
Citizenship
As a User you are now requesting access to an information system that is restricted by Federal regulations regarding the access and use of Criminal History Record Information. While using this system usage WILL be monitored, recorded, and subject to internal and external audits. By logging in and using this system, the user consents to monitoring and recording. Unauthorized use of this system is prohibited and may be subject to criminal and/or civil penalties.